All transit times on our website or carrier tracking pages are just estimates. Once your package leaves our fulfillment center, it's in the carrier's hands, so we recommend reaching out to them directly for more info.
Sometimes, USPS Economy shipping can cause little delays, as packages can bounce around between sorting centers or take a less direct route. It’s totally normal, though we know it’s frustrating! Carriers don’t offer refunds for weather delays or other “Acts of God” (yep, that’s the official term!). If your package is still on the move, we appreciate your patience!
If your package hasn’t moved in 5+ business days and there are no weather delay notices, reach out to us—we’re happy to help!