If your order arrived damaged, we’re so sorry to hear that! Here are the next steps:
- Keep the packaging: Please hold onto the shipping box or bubble envelope your order came in.
- Take a quick photo: Snap a clear photo showing the damage to the item.
- Reach out to us: Contact us with your order number and the photo. We’d love to hear from you within 7 days of receiving your order.
- We’ll make it right: Once we’ve received your email, we’ll review everything and work with you to find the best solution — including sending out a replacement if needed. You’ll hear back from us within 2 business days.
If something’s not quite right with your order, just reach out to us. We’ll be here to help and make sure everything’s perfect for you!